ESCAP ONPREMISE
ODBC registry error
Problem shown: Solutions: 1. Right click ESCAP icon, select “Run as administrator”. 2. If problem persists, re-connect or setup the ODBC. You may refer to the attachment for more details.
Monthly Energy Data - Why is my energy data not displayed on Ge / Merlin
There are several possibilities as below: 1. If your data is submitted before the 10th and the system did not submit it properly, this issue might occur. a. One of the main reasons for not being able to submit data from the system would be issues ...
Escap on premise -How to create yearly budget
Introduction Each year, around October or November, you can prepare the next year’s budget for the hotel. The Yearly Budget contains both Operational and Financial information. You may need to get some of this information from your Finance/Accounts ...
Energy data not displayed on Ge / Merlin
There are two possibilities: 1. Data submission failed. Data submission fails when the following message appears on submission. Solution for this- You can find the energy data file in the path specified in the information box and send it manually to ...
Energy - failed to send monthly energy data?
If your energy data fails to send, There will be mainly three kinds of issues. 1. File export path not defined properly. As said, need to open the following path in the system and then enter a location where the copy of the energy the file needs to ...
PMM-PMM calendar abnormal - Why?
The Reason After the PMM (Preventive Maintenance Management) calendar is generated, you should see four different colors, each representing rooms scheduled for maintenance in four different months. If you notice that the distribution is uneven or ...
General - Onpremise Reset password
To change the existing password in the on-premise ESCAP system, please follow these steps Log in the system with the administrator account. Generally, the IT Manager and the Director of Engineering / chief engineer account have administrator ...
General - Notes for ESCAP server OS upgrade
Here are the things to do before and after the server OS upgrade: 1. Before OS upgrade, you need to back up the ESCAP data, ESCAP package and license. 2. After OS upgrade, re install SQL server, restore the data of ESCAP, and re-install ...
ESCAP ODBC Connection Error
Preliminary checklist. 1. Confirm both server and workstation have all Firewall turned off. 2. Check ODBC connection, if it is a 64 bits Win Server OS, you may require to check the settings from the location of C:\Windows\SysWOW64\odbcad32.exe. Reach ...