General - Onpremise Reset password
To change the existing password in the on-premise ESCAP system, please follow these steps
- Log in the system with the administrator account. Generally, the IT Manager and the Director of Engineering / chief engineer account have administrator accounts.
2. Click Settings > Uer Security > corresponding account, and then reset the password, and save it.
For further details contact Q2Support at escap.support@q2solutions.com.au
Related Articles
ESCAP on-premise compared to ESCAP Cloud
CATEGORY ESCAP ON-PREMISE ESCAP CLOUD TECHNOLOGY, SERVER and INSTALLATION Accessible only at hotel premises Hotel IT team required for all updates Hotel is required to provide a server, IT resources, backups, etc. Hotel IT needs to install ...Sidekick and Escap Technical Requirements
Overview Q2 Solutions software solutions are cloud applications running on Amazon Web Services. To use our core solution, you are only required to have an internet connection, and a supported internet browser, with a recommended screen resolution. Q2 ...User account - FAQs (e.g. reset password / activate / de-activate / log in credential expired / incorrect user name or password)
Login information The reason for this error is: In order to protect the information security of the hotel, the password is valid for 90 days. The system will prompt the user to change the password 15 days before the password expires. Reason: This ...General - Notes for ESCAP server OS upgrade
Here are the things to do before and after the server OS upgrade: 1. Before OS upgrade, you need to back up the ESCAP data, ESCAP package and license. 2. After OS upgrade, re install SQL server, restore the data of ESCAP, and re-install ...Escap on premise -How to create yearly budget
Introduction Each year, around October or November, you can prepare the next year’s budget for the hotel. The Yearly Budget contains both Operational and Financial information. You may need to get some of this information from your Finance/Accounts ...