Quick Guide For Request Users

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• Quick Guide For Engineers

  Log in How to log in to the system and subscribe for push notifications on mobiles About Planned Work: Planned Maintenance - How to setup routines to an asset An Overview on How to Action Planned Work Orders How to Action Planned Work Orders How to ...

• Quick Guide For System Administrators

  We are pleased to welcome you to Q2 Solutions with our software Sidekick / ESCAP. As your Hotel Engineering software provider, Sidekick / ESCAP has different purposes and functions. You have complete control over the system. We encourage you to view ...

• How to switch between Icon Navigation and Quick Submit

  The system offers two options when creating new Work Requests. Icon Navigation and Quick Submit. Icon Navigation allows you to select icons to locate the asset, and icons to select the request task. Quick Submit shows no icons and instead lists of ...

• Planned Work: Quick monthly reporting on outstanding and completed jobs

  To get quick monthly reporting on outstanding and completed jobs, you can use the "Planned Work Calendar." This feature allows you to see all your Planned Work activities in one place. From the "Yearly view," you can see the total number of jobs ...

• Complete Jobs on Planned Work Calendar

  With our planned work calendar, you can complete jobs with just a few clicks! Please note that guestroom/apartment maintenance work orders cannot be completed from the Planned Work Calendar. Here are the steps to complete jobs on the calendar: Step ...