Adding an Asset
It is important to ensure that your Sidekick or Escap is kept up to date with your current list of assets. Each time you purchase or dispose of an asset you will need to update your asset list.
Assets are defined as any item that requires either re-active maintenance or scheduled maintenance. When it comes to your guests rooms, all items inside the room are taken care of as work order descriptions. Simply enter the guest room as an asset.
To enter an asset, you must have administrator privileges.
Assets > Add Asset
This will open the Add Asset / Equipment window.
All fields that are highlighted in red are mandatory fields however we recommend completing all fields to ensure great data capture.
Room / Item - Enter the name of the item (remembering that all assets need to have a unique name so considering adding a unique identifier or location to your item name)
Description - Add a description of the item, for a guest room this might be the room type.
Asset Register - The asset register will help to categorise your assets as well as determine what assets types are available. If you are using icon navigation when you submit a request the asset will appear under the asset register icon.
Asset Type - Based on the asset register selected, you will be given a list of possible asset types to enter your asset under. The asset type will determine what work request categories / work order descriptions are available for that asset.
Work Request Category - this field is only available for equipment based assets, any assets that are entered as a location (buildings, floors, exterior locations, guest room etc) will not have a work request category. Work request categories determine what work order descriptions / requests (Work Order Descriptions) that can be submitted for that type of item.
Planned Work Category - if this item requires regular scheduled maintenance you can select the category that it fits into so that you can complete planned maintenance for that category of items in one schedule.
Owner - Name of your ownership group
Operator - Name of the operator
Brand - This is the brand of the hotel or item (Brands can be added under the admin tab >tables)
Condition - Condition of the item
Location - Link this item to an existing location
Example of adding a guest room asset
If you are adding multiple assets of the same nature, use the duplicate this asset toggle before you save and this will keep your data in the fields requiring minimal updates for the next asset.
If you are using QR codes or Barcodes, these can be created when you add the asset, simply turn the Generate QR Code / Barcode toggle on.
Related Articles
Exploring Key Features of Escap Cloud / Sidekick
In this article, we will look at the essential features offered by the Escap Cloud / Sidekick. These features are designed to enhance operational efficiency and streamline processes across various departments. 1. Reactive Work on Mobile Devices ...Sidekick and Escap Technical Requirements
Overview Q2 Solutions software solutions are cloud applications running on Amazon Web Services. To use our core solution, you are only required to have an internet connection, and a supported internet browser, with a recommended screen resolution. Q2 ...ESCAP on-premise compared to ESCAP Cloud
CATEGORY ESCAP ON-PREMISE ESCAP CLOUD TECHNOLOGY, SERVER and INSTALLATION Accessible only at hotel premises Hotel IT team required for all updates Hotel is required to provide a server, IT resources, backups, etc. Hotel IT needs to install ...The User Manuals
Desktop User Manual (Help Manual) The Desktop and Mobile versions of both Sidekick and Escap Cloud come with an embedded online help manual. You can access it at any time by clicking on the question mark icon. The help manual is updated with each new ...How to create a Mobile Shortcut
Create a Mobile Shortcut for Sidekick or ESCAP Cloud on your devices’ home screen. Setting up an IOS Device. Open your preferred supported browser and navigate to your Sidekick or Escap URL. 1. One the home screen you should see the share button ( ) ...