In this article, we will look at the essential features offered by the Escap Cloud / Sidekick. These features are designed to enhance operational efficiency and streamline processes across various departments.

1. Reactive Work on Mobile Devices

Sidekick and Escap Cloud empowers staff across all departments to initiate requests seamlessly. Using mobile devices, employees can submit requests related to Engineering, Housekeeping, IT, Concierge, and Food & Beverage. This mobile functionality ensures swift and efficient daily operations.

2. Smartphone Accessibility

Users can access the Sidekick and Escap Cloud from Tablets and Smartphones through compatible internet browsers like Google Chrome, Firefox, Microsoft Edge, and Safari. Real-time instant notifications keep users informed and responsive.

3. Barcodes and QR Codes Integration

Elevate your asset management strategies by incorporating Barcodes or QR codes into your assets. Staff can easily scan assets with their devices, enabling quick work request submissions. Users have the flexibility to create custom codes within the application or utilise existing ones, enhancing asset management efficiency.

4. Housekeeping Module

Sidekick and Escap Cloud introduces a Housekeeping module, enabling staff to monitor room cleaning status and other housekeeping tasks efficiently. Hotels interested in implementing this module can contact our support team for assistance.

5. Service Complaint Log

The Cloud system includes a Service Complaint Log, allowing hotels to document guest complaints unrelated to assets or equipment. This log serves as a duty manager's daily record, enhancing guest service management.

6. Integration with Opera

Similar to the On-premise system, the Sidekick and Escap Cloud can seamlessly integrates with Opera. This integration provides hotels with detailed guest information for each room. Please note that for Opera integration, your Opera system must also be in the cloud. Additional costs apply for this integration so please reach out to our support team for more information and pricing.

7. Asset Valuation and Expense Monitoring

Simplify budget reporting by comparing actual costs against budgeted expenses. Work requests, planned work, and asset acquisitions are recorded in real-time, allowing businesses to monitor operational expenses effectively.

8. Energy & Utility Management

Energy and Utility Management enables hotels to record daily energy and utility usage, promoting sustainable practices. By attaching assets to energy meters, businesses can track usage and receive alerts for deviations from predefined cost or usage levels. Detailed dashboard reporting offers insights into energy consumption patterns.

For enquiries or further details about these features, please reach out to our support team. Embrace the future of streamlined operations and move to the cloud today.