Work Request
How to Allocate / Re-allocate Work Requests
Watch this video to learn on how easily you can allocate /Reallocate Work requests to Employee(s)/Contractors
How to Complete Work request
Watch this video to learn more about Completing Work requests in Desktop and Mobile devices.
Overview video on How to Action a Work Request
This Video is relevant to Version 18 and above. Watch this video to learn how you can easily perform various actions on work requests through desktop or mobile devices.
Submit Request Preferences
The system provides two navigation preferences to submit new work request. Icon Navigation (enabled by default) or Quick Submit. Icon Navigation allows you to navigate through icons to locate the asset requiring maintenance. Quick Submit allow you to ...
How to switch between Icon Navigation and Quick Submit
The system offers two options when creating new Work Requests. Icon Navigation and Quick Submit. Icon Navigation allows you to select icons to locate the asset, and icons to select the request task. Quick Submit shows no icons and instead lists of ...
How to Action a Work Request
Navigate to Requests > List - Action Requests. On this window you can see all jobs that require actioning. Select the job to action and then select the cog icon. If required update the name to person who actioned the job, otherwise enter duration of ...
Request Work - How to action (e.g. allocate / complete / update, etc.)
In the computer, open Requests > List- Action Request, select the corresponding request and click the corresponding button to process. In the smartphone, go to "Inbox Request", click the corresponding request, and then click the corresponding button ...
Request Work - How to submit (e.g. submit request to Engineering Department)
Introduction Work Requests are jobs that are most often allocated to another person or another team. New work requests can be created on both Desktop computers and on Mobile phones. Depending on your user permissions and your user preferences, you ...
How to submit a request for an apartment
Sidekick usually not allow to submit a request for an apartment. If apartment not define as a Child sidekick will not allow to submit request. So Make sure the apartment defined as a child. AP 101 is an apartment, so since it an apartment you can see ...