How to Action a Work Request

Navigate to Requests > List - Action Requests. On this window you can see all jobs that require actioning. Select the job to action and then select the cog icon.

If required update the name to person who actioned the job, otherwise enter duration of the job and select the correct skill.  If you are recording material costs, labour costs, images, or entering more details ensure you tick 'more details' before completing the job.

More details will bring you to the below window where you can record additional information such as the actual solution, material and labour costs, images, any documentation or correspondance related to the job. Once all tabs and fields are cpompleted, hit the save button to close the job out. 

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