Work_History

Work History

Introduction

Work History is a crucial feature in the system as it contains all the historical data related to each job, making it invaluable for reporting and quality control. The Work History Details include a comprehensive description of the completed work, employees and contractors involved, materials and spare parts used, any delays that occurred, and the associated costs. This detailed information can be accessed through the View/Edit Work History window, providing a complete record of what has been done for each job.



Over time, the volume of work history in the system can become quite large due to the accumulation of numerous job records. It's best to set specific search conditions when using Work History to efficiently manage and search through this extensive data.

By default, the system displays data for the past 30 days, but you can filter the records to retrieve older history, up to 2 years, based on your specific criteria. This approach helps narrow down the information to only what you're looking for, improving efficiency and usability.

Filter Work History

In addition to its use for quality control and historical reference, the Work History can also be utilized to generate detailed work history reports. By applying various filters, you can customize and generate reports that provide insights into different aspects of the work performed, helping with analysis, trend identification, and decision-making. This flexibility allows for comprehensive reporting based on specific criteria, such as Skill, Date Ranges, Work Request Category, Description work types, employees, contractors, and room/item, or Sources...etc.


(Filter )Save as Default

Once you have selected your search criteria, check the "Save as Default" box.

This will ensure that the records will be displayed according to the saved filters the next time you access the Work History list. This feature helps streamline your workflow by retaining your preferred search settings for future use.


You can print the report either as a PDF or on paper. This flexibility allows you to save a digital copy for records or share it electronically, as well as produce a physical document if needed.

Learn More

For more updated information, please refer to the embedded user manual.

    • Related Articles

    • The User Manuals

      Desktop User Manual (Help Manual) The Desktop and Mobile versions of both Sidekick and Escap Cloud come with an embedded online help manual. You can access it at any time by clicking on the question mark icon. The help manual is updated with each new ...
    • Adding A New User

      Select User Accounts under Admin > Security and Users From the Use Account window you can edit or add a new user Complete below fields. If User is going to be assigned work, then also add an employee account Unsure what User Role to select?
    • How to Action Planned Work Orders from Planned Work Orders Page

      This article is relevant for version 18 and above. An Overview of Planned Work Orders Page With the new planned work orders page, You can now efficiently manage all planned work orders from a single interface. It is an ideal place for the maintenance ...
    • Work Order Descriptions

      Sidekick and Escap allows for the customisation of work order descriptions ensuring that your users have a complete and accurate list of possible requests options tailored to your business. Each request is categorised with an Asset Type and Work ...
    • User Access Permission Management

      Watch this video and learn all about setting up User accounts and managing permissions.